How To Make A Website User Manual

• How To Make A Website Manual
• How To Create A Website Manually
• Creating Manuals And User Guides

User Manual Template Case Study: Startup Creates a Compliant Manual (in Less Than 3 Weeks) Ferry Vermeulen Tools & Efficiency Read this article if you need to create a user manual for your machinery, electrical product, toy or medical device yourself, download one of our templates and follow the steps as described in this case study. User manual templates are ready to use documents that anyone can utilize to make user manuals for a particular product, device or software etc. Here you can also get a free and customizable user manual template which is suitable to make manuals for all types of goods and products. User manual is.

“As my company’s sole technical writer, I maintain and update over 2,000 pages of user guides for about twenty software applications. Since at least 1998, all help and tutorials at our company were published using Doc-to-Help, a Word-based system that didn’t support embedded videos or PDFs. In early 2018, I spent two months researching alternatives, and knew Manula was “the one” about five minutes into the free trial. My instincts were right. Everybody in the company loves our new user guides, and so do our customers.
Manula is super easy to use. The few times I needed support, I got a fast, accurate reply; and the solution was always very simple. This was such a welcome change from our experience with Doc-to-Help support.
Our Word-based documents were more technical than most: almost 100% tables-embedded-into-other-tables and complex layers of numbered and bulleted lists. It has been time-consuming (but fun) to convert our first thousand pages of help into Manula’s Textile-based format. The effort has been well worth it! Our documentation is getting far more views and longer visits than it ever did in the old format. We don’t have numbers yet, but I suspect it is also leading to fewer support tickets, freeing up time for our sales staff.
It takes an IT staff member approximately one minute to set up our website for each new Manula help document. Manula seamlessly integrates into our website, using our custom colors and logos to give a consistent user experience. The layout, table of contents, fonts and tables are inviting and easy on the eyes. We can even hide minor topics from the table of contents, thus keeping our extensive help from appearing too intimidating. I love the ease of updating, the change control system, and ability to support multiple versions. Users who haven’t updated their software see the applicable user guide, while on-plan users see additional topics about the latest features. And because the help is online, I can fix a typo or add a new topic any day of the year. This means there is no longer a rush to get the help finished weeks before an upcoming release. The context help is extremely easy to implement on both my end and the developer end.
We are super happy Manula customers and would recommend it to anyone! An example of our help can be seen here.”

Think about the last time that you consulted a manual. Did you start at the beginning and read the whole manual? Probably not. You probably looked first at the index or the table of contents. Once you found the right page or topic, you probably scanned the page first to see if it contained the information you needed. This is how most people read manuals.

No one wants to read your user manual. No one will read your user manual from front to back savoring every word and phrase. Technical documents are not novels. Readers want user manuals to answer their questions quickly so that they can get back to whatever they were doing.

A successful user manual provides users with quick answers to the questions that they might have about a particular product. Users searching for information don’t want to know about the latest and greatest features of a product. Users want to know how to complete tasks. Technical writing focuses on user tasks and the concepts that support the tasks.

Below are some practical tips on writing user manuals that will help you to write content that adapts to the needs of users.

Think like a user

When writing a manual, you need to put on a “user’s hat” and think like a user. You should have a good understanding of your users so you can understand the information they need to know, their background, and their knowledge of the product. Once you think like a user, you can write content that the users need to know.

If you have the opportunity, you will find it very useful to watch users actually using the product. When you watch users interacting with the product, you will get a better idea of what the users need to do, how they approach each task, and when they might use approaches to tasks that are unexpected.

Use active voice

Active voice emphasizes the user and is easier to read and understand. In most cases, especially in user manuals, you should use active voice. In active voice, the subject and verb in the sentence are clear. In passive voice, the subject is unknown and is acted upon by something that is not known or not stated. Passive voice uses verbs that include a form of “to be”.

Compare the two sentences below.

Passive voice: Supplies that will be needed to complete this project include a hammer, a screwdriver, and a rubber mallet.

Active voice: To complete this project, you will need a hammer, a screwdriver, and a rubber mallet.

The sentence that uses active voice makes it clear that the reader is the person who will complete the action. By using the active voice, you will make your writing more clear, concise, and direct.

Focus on the reader

User manuals should always focus on the reader. When writing information that involves the reader, such as instructions, use “you” and the active voice. Speaking directly to the reader will:

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How To Make A Website Manual

• Reinforce the message that the information is intended for the reader
• Pull readers into the document and make it relevant to them
• Help to avoid passive voice by focusing on the reader

Compare the two sentences below.

Aspire 5750 drivers. View and Download Acer Aspire 5750 user manual online. Acer Aspire 5750: User Guide. Aspire 5750 Laptop pdf manual download. Also for: Aspire 5750-6897, Aspire 5580 series, Aspire 5570 series, Aspire 3680 series, Aspire 5570z series.

Lack of reader focus: There are three options for viewing content in the editor.

Reader focus: You can choose from one of three options for viewing content in the editor.

The sentence that uses “you” focuses on the reader and makes it clear that the reader is the person doing the action. You should aim to use “you” in your writing to make the content more relevant to the reader.

Write clear instructions

The primary objective of user manuals is to help users complete tasks. Below are some guidelines to help you write clear and concise instructions.

How To Create A Website Manually

• Use numbered lists for instructions unless the instruction includes a single step.
• Use parallel construction for each step. Usually, you should start each step with an imperative word, such as “Enter”, “Click”, “Select”, etc. When you start each step with an imperative word, you are providing the user with clear cues on the required action for each step.
• Avoid using a system response as a step. For example, don’t say, “The Info dialog window opens” as a step. You can incorporate system responses (when necessary) in the step that initiated the system response or you can mention the system response at the beginning of the following step, e.g. “In the Info dialog window, …”.
• Provide just enough information so that the user can complete a task or understand a concept. Omit any extraneous information that the user does not need to know. Concise content makes it easier to understand concepts and tasks.

Creating Manuals And User Guides

Establish standards

When creating documentation, there will be areas where there may be more than one way to spell a word, refer to an object, caption graphics, punctuate sentences, lay out a page, and organize information. These are just a few of the decisions that writers must make when they create documents. By establishing standards, the writer’s job becomes much easier since most of those decisions will have been already made.

The Chicago Manual of Style and Microsoft Manual of Style are two popular style guides. If you use an established style guide, you may still need to establish some specific guidelines for your writing project. As you encounter any issues with styles, you can create your own additional style rules that address the specific needs of your project.

If you would like to become a technical writer, you may want to consider registering for our Professional Technical Writing Course. It is an online course where you will learn how to write and revise instructions, technical reports, and software manuals (key technical writing documents).